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Online education for healthcare professionals
Physician's chats
Pharmacist's chats
Under CPD accreditation
60 min

What is conflict management and how to deal with it in work place: discuss with pharmacists and doctors

21 Sep Tuesday
3 : 00 PM Dubai (GMT +4)
+5 PhC
It's over
Documentation for this webinar is presented to the Dubai Health Authority and CDP standarts
For Pharmacists, For Doctors, Soft skills


This webinar is under CPD accreditation in DHA

Working with people is one of the most important aspects of a pharmacist job. We need to deliver our expert drug knowledge to patients and other health professionals to promote quality use of medicines. We must be able to supervise and motivate students, support staff and junior pharmacists in our workplace by understanding their motivational theories and individual needs. It is therefore important for pharmacists to have some insights into specific people skills that they could use on the job. Where there are people there are conflicts. Conflicts arise from individuals or organisations having incompatible goals. Conflict is about perception, competition for limited resources, and blockage of incompatible goals.
This webinar with Dr Sanah Hasan explores some common conflicts in pharmacy practice, discusses motivation theories of individuals within institutions, uncovers a number of strategies may be taken to resolve conflict and covers key elements of successful negotiation strategies.

Target audience:

  • Physicians
  • Clinical Pharmacists
  • General medical practice
  • Pharmacists

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Hasan Dr Sanah

Associate Professor - College of Pharmacy - Ajman University

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