Webinar Talk: Strategies for Conflict Management in Pharmacy Practice
Time & date: 15 July 2020. 11:00 GMT+4
Working with people is one of the most important aspects of a pharmacist job. We need to deliver our expert drug knowledge to patients and other health professionals to promote quality use of medicines. We must be able to supervise and motivate students, support staff and junior pharmacists in our workplace by understanding their motivational theories and individual needs. It is therefore important for pharmacists to have some insights into specific people skills that they could use on the job. Where there are people there are conflicts. Conflicts arise from individuals or organisations having incompatible goals. Conflict is about perception, competition for limited resources, and blockage of incompatible goals.
• Retail pharmacists,
• Pharmacists, Pharmacy heads,
• Pharmacy managers.
Your need to remain committed to the attitude of the distinguished pharmacists that focus on:
It is a journey not a one stop.
Something is extraordinary
Do the right thing right.
Be on top in whatever you are doing
Keep doing and focus on improvement
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