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Terms and Conditions

Effective May 20th, 2021

This Terms and Conditions for personal data (hereinafter referred to as the Terms and Conditions) applies to all information that the site, located on the domain name pharma.global including affiliated websites https://pharma.courses and https://pharmcourse.com (hereinafter referred to as the “Sites”), can receive about the User while using the Sites, programs and products of the Sites..

Definition of terms

The following terms are used in this Terms and Conditions:

"Managed and operated of the site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com. (hereinafter referred to as the Site managed and operated)" - employees authorized to manage the site, acting on behalf of by Pharma Global MENA Ltd who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

Personal data" — any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

"Processing of personal data" — any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

"Confidentiality of personal data" is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.

"User of the Sites (hereinafter referred to as the User)" — a person who has access to the Sites via the Internet and uses the Sites.

"Cookies" is a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
"IP-address" is a unique network address of a node in a computer network built using the IP protocol.

General terms

This General terms describes the information we collect about you from the website from which you clicked on (the “Sites”); how we use this information; how we protect it; and the choices you can make about it.

This site is managed and operated by Pharma Global MENA Ltd.

It contains and allows booking of continuing healthcare professional development training courses which includes special Continuous Professional Development accredited programs (hereinafter referred as the “CPD”), soft skills for healthcare management and business optimization. Such training courses are addressed to any person willing to learn new information about the medical and pharmaceutical field and intended to satisfy the CPD requirements of the Government of United Arab Emirates, for doctors and pharmacists in the United Arab Emirates.

Pharma Global does not claim that the training courses are in anyway mandatory to practice any kind of medical or pharmaceutical business or profession in the United Arab Emirates, unless otherwise stipulated in writing by the governing authority and the relevant Government department.

The Terms and Conditions of this site are subject to and incorporated by reference into these Terms and Conditions (collectively referred as the “Agreement”).

By using the Sites https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com (the product of Pharma Global - Pharma Course) and any of its pages (hereafter referred as the “Site”) you confirm that you have reviewed, understood and agreed to the following legal information and terms of use (hereinafter referred as the “Terms” ). If you do not agree to the Terms, please exit the Site immediately. The Terms are subject to change at any time without prior notice and use of the Site may be restricted or terminated at any time. You are therefore advised to review these Terms each time you access the Site. Further access to the Site might also be subject to the applicable laws in the relevant jurisdiction from which the same is being accessed.

Do note that the Site is publicly accessible and any content you post on the Site may be accessed by the public. This does not include your personal information used to register for the Site.

If you do not agree to abide by these Terms, do not access the Site. You are responsible for ensuring that all persons who access the Site through your internet connection are aware and comply with this Terms and Conditions.

Pharma Global Services(hereinafter referred as “Services”)

Description of Pharma Global Services constitute a technology platform, including but not limited to Pharma Course, the e-learning solution for healthcare professionals where the exchange of knowledge and materials is happening between users and Pharma Global, and websites (collectively, referred as the “Pharma Global Applications”), that connects users of Pharma Global Services who desire to book healthcare professionals courses which includes but are not limited to special CPD accredited programs, soft skills for healthcare management and business optimization (hereinafter referred as the “Users”)

If you register or book any training course listed on the Site, the Terms and Conditions will apply. You will be required to accept the Terms prior to book and/or attend any such training course. In relation to payment for all such training courses, the payment terms and conditions are located on this Agreement. You will be required to accept the payment terms prior to gain access to pay for any training course. You hereby acknowledge and agree that the payment website is not run by Pharma Global and that any issues relating to payment must be addressed to the Third Party Payment Services Provider - National Bank of Abu Dhabi (NBAD).

Purpose of this Agreement

This Agreement aims to give you information on how Pharma Global collects and processes your personal data including any data you may provide through this website when you:

  • Arrive on Pharma Global website from a social media site such as Facebook Twitter, Instagram, Snapchat, Pinterest or LinkedIn;
  • Complete a call back / enquiry form;
  • You register on Pharma Global site to apply for a course or programme, professional training and whether you are applying for yourself or for employees or other staff at your organization which may be or become a customer of ours;
  • Sign up for marketing materials; or
  • You provide Pharma Global with your personal data by any other means.
  • You agree to receive notifications from Pharma Global on your account in WhatsApp in case you have specified you mobile phone number in your Account on the website https://pharmcourse.com and you have signed up for a webinar from this website (the notification is a reminder about every upcoming webinar).

Geographical Restriction

The Site and Services are directed at any person interested in medical and pharmaceutical field. Pharma Global may at any time limit the availability of the Site and/or Services to any person or geographic area at their absolute discretion.

Ownership

Pharma Global owns or is the licensee of all Intellectual Property Rights on the Site, its content and Services which are protected by UAE and international copyright, trademark and/or patent laws and treaties. All such rights are reserved. Intellectual Property Rights includes computer and software code, design elements, scripts, logos, graphics, interactive features, text communication, and any other content that may be found on or in the Site created by Pharma Global or on their behalf. All trademarks, service marks and trade names are owned, registered and/or licensed by Pharma Global and you are not permitted to make any use of any of Pharma Global trademarks, services marks or trade names. The protected materials available on / in the Site are not allowed be reproduced, copied, translated or reduced to any electronic device without written permission.

Enforcement and protection of Intellectual Property Rights

If Pharma Global discovers that you have used any materials on the Site protected by Intellectual Property Rights belonging to Pharma Global, in contravention of the Terms of the license below or otherwise in breach of Pharma Global rights, Pharma Global and any of its affiliates may bring legal proceedings against you, seeking monetary damages and an injunction, or any other equitable remedies, against you. You could also be ordered to pay legal fees and legal costs. If you become aware of any use of materials which Pharma Global owns or are the licensee of Intellectual Property Rights and that contravenes or may contravene the Terms of this Agreement, you agree to immediately report this by email to [email protected]

License

You may not use Pharma Global Services except in its intended manner in accordance with these Terms and Conditions. Subject to your compliance with these Terms and Conditions, Pharma Global grants you a limited, non-exclusive, non-transferrable license to: (i) access and use Pharma Global Application(s) on your personal device (e.g. tablet, computer, smartphone) solely in connection with your use of Pharma Global Services; ((ii) access and use any content, information and related materials that may be made available through Pharma Global Services. You acknowledge and agree that the rights of the Site and Services are licensed and not sold to you, and you have no rights in /to, the Site or the Services other than the right to use each of them in accordance with the terms of this Agreement.

You undertake not to gain or attempt to gain any access to any part of the Site, its content and the Services which you are not authorized to access under the Terms of this Agreement.

License Restrictions

You may use the Site, its content and the Services only for your own personal and non-commercial purpose.

You agree in relation to the Site, its content and the Services: (i) not to copy them; (ii) not to alter, obscure, destroy or otherwise remove any copyright or proprietary notices or labels contained within them; (iii) not to disassemble, decompile, or otherwise attempt to gain access to the source code of them or create derivative works based on the whole or any part of them or attempt to do any such thing; (iv) not to use them in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement, or act fraudulently or maliciously; (v) not to make alterations / modifications to/ of the whole or any part of them, or any part of them to be combined / incorporated with / in any other programs; (vi) not to provide or otherwise make them available in whole or in part, in any form to any person without prior written consent from Pharma Global; (vii) not to use any automated data collection methods, data mining, robots or any data gathering methods of any kind in relation to, or in connection with, them; (viii) not to infringe Pharma Global Intellectual Property Rights or those of any third party in relation to your use of them.

Types of personal data Pharma Global collect and use

The types of personal data Pharma Global capture include:

  • Customer account and registration data: This includes information you provide to create your account with Pharma Global to register for courses, products, surveys, etc. and may include first and last name, phone number, job title, residential details, company name, company registration details, billing information, a password and a valid email address.
  • Academic Data: This includes eligibility data including education and academic history, training records, qualifications, personal statements, CVs, personal achievements and references.
  • Service data (including session and usage data): When you use Pharma Global services, Pharma Global receives information generated through the use of the service, either generated by you or others who use the services with you (i.e. courses, promotions, webinars, etc.), or from the service infrastructure itself (i.e. duration of session, use of webcams, connection information, etc.). Pharma Global may also collect usage and log data about how the e-services are accessed and used, including information about the device you are using, IP addresses, location information, language settings, operating system, unique device identifiers and other diagnostic data to help support the services.
  • Third party data: Pharma Global may receive information about you from other sources, including publicly available databases or third parties from whom Pharma Global had purchased data. Pharma Global may also receive information from other affiliated companies that are part of Pharma Global corporate group. This helps Pharma Global to generate, expand and analyze its records, identify new prospects for marketing, and provide products and services that may be of interest to you.
  • Employment Data (if you are sponsored by your employer): This includes employer details, start date, end dates, your job title, contact details at work (email address, telephone number and postal address).
  • Location information: Pharma Global collect your location-based information for the purpose of providing and supporting the service and for fraud prevention and security monitoring. If you wish to opt-out of the collection and use of your location information, you may do so by turning it off on your device settings.
  • Device information: When you use Pharma Global services, Pharma Global automatically collects information on the type of device you use, operating system version, and the device identifiers.
  • Criminal Offence Data: For the purposes of compliance with our Safeguarding Policy, Pharma Global may ask for Disclosure and Barring Service checks or seek criminal records information. This type of data is regulated under the General Data Protection Regulation and Pharma Global ensure that they limit the use of any such data.

    For further information please contact Pharma Global at [email protected].

In addition, we may gather information about you automatically through your use of the Site, e.g., your IP address and how you navigate our Site.

Data Retention

Pharma Global will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Terms and Conditions. The criteria used to determine our retention periods include: the length of time we have an ongoing relationship with you and provide the Sites to you; whether there is a legal obligation to which we are subject; or whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Site Terms of Use, applicable statutes of limitations, litigation or regulatory investigations), including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, Pharma Global considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which Pharma Global process your personal data and whether they can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask Pharma Global to delete your data.

In some circumstances Pharma Global may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case Pharma Global may use this information indefinitely without further notice to you.

Registration

In order to use the services of Pharma Global, you must register for and maintain an active personal Pharma Global Services account (hereinafter referred as the “Account”). If registration is requested, you agree to provide Pharma Global with accurate, complete and current registration information and you further agree to promptly update that information to keep it accurate, complete and current. Each registration is for a single person/company only unless specifically designated otherwise on the registration page.

User Accounts

In order to use the services of Pharma Global, you must register for, and maintain an active personal Pharma Global Services account.

Account registration requires you to submit to Pharma Global certain personal information, such as your name, company name, company’s license number, address, e-mail address, mobile phone number, residential city and country, as well as credit card information for payment of the provided Services. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to date Account information, including having a valid credit card on file, may result in your inability to access and use Pharma Global Services. By using Pharma Global Services you hereby authorize Pharma Global to charge any credit and/or debit card affiliated with your account for any and all fees incurred. Pharma Global may, but is not obligated to, use third party services to verify the information you provide and to obtain additional related information and corrections where applicable and you hereby authorize Pharma Global to request, receive, use, and store such information for a reasonable period of time. Pharma Global may accept or reject your registration at its discretion for any reason.

In relation to the Users account: Pharma Global does not permit any other person using the registered sections under your name; or access through a single name being made available to multiple users on a network; or access through a false, incorrect or borrowed identity or name. You are responsible for preventing such unauthorized use and for keeping your registration information confidential. Pharma Global will not be responsible for any damage resulting from any unauthorized use or any other breach of security. You agree that Pharma Global may suspend or terminate your access to the Site and Services, for any reason whatsoever, entirely at Pharma Global own discretion, including if you provide any information that is inaccurate, incomplete or not current, or if Pharma Global believes that such information is inaccurate, incomplete or not current, or you violate any of the terms of this Agreement.

If you know or suspect that anyone other than you knows your registration and access information you must immediately notify us at Tel: +971 504129683 ; Email: [email protected] and provide us with all assistance to cancel your registration and prevent any unauthorized access.

Agreement to e-signatures

When you register an account on Pharma Global Services Site, you agree that you will create an electronic signature affirming your full understanding and agreement to be legally bound by all of these Terms and Conditions and that you are legally permitted to use and access Pharma Global Services.

Text messaging and e-mails

By creating an Account, you agree that Pharma Global may send you informational text (SMS) messages and e-mails for support and marketing purposes. You may opt out of receiving other types of text (SMS) messages or e-mails from Pharma Global at any time. You acknowledge that opting out of receiving text (SMS) messages or e-mails may impact your use of Pharma Global Services.

Network access and devices.

You are responsible for obtaining the data network access necessary to use Pharma Global Services. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use Pharma Global Services and any updates thereto. Pharma Global does not guarantee that Pharma Global Services, or any portion thereof, will function on any particular hardware or devices. In addition, Pharma Global Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications. You agree to comply with the usage rules established by your mobile device platform or service provider when using Pharma Global Services, including, but not limited to, Pharma Global website.

Apple Inc., or Google Inc., will be a third-party beneficiary to these Terms and Conditions if you access Pharma Global Services using Pharma Global Applications developed for Android or Apple iOS powered mobile devices, respectively. These third-party beneficiaries are not parties to these Terms and Conditions and are not responsible for the provision or support of Pharma Global Services in any manner. Your access to Pharma Global Services using these devices is subject to terms set forth in the applicable third-party beneficiary’s Terms and Conditions.

Monitoring

Please note that all your actions while using this Site may be recorded and analyzed for various purposes, including security, marketing and system monitoring purposes.

Interactions with providers and Third party consent

You acknowledge and agree that Pharma Global has no obligation to screen other Users of Pharma Global Services, including providers or third party service providers with whom you may interact while using Pharma Global Services, and has no obligation to intervene in, or be involved in any disputes that may arise between Users, Providers, or other third party service providers. It is your responsibility to take reasonable precautions in all actions and interactions with any Provider, other Users, or third party service providers with whom you may interact. It is your decision whether to accept the services provided by Pharma Global or any third party service provider, and you may decline Pharma Global Services or any other services from third party service providers your sole discretion. You understand and accept that Pharma Global has no control over the actions of Providers or third party service providers and you should exercise caution and good judgment when using Pharma Global Services.

Statements on this Site may contain information obtained from third parties. Reproduction and distribution of third-party content in any form is prohibited except with the prior written permission of the related third party. Pharma Global does not endorse or guarantee the accuracy, reliability, security, safety or appropriateness of any services, opinion, statement, information or material created, displayed, available or distributed through the Site or the Services. You acknowledge that by using this Site and/or the Services you may be exposed to information or service that is inaccurate or unreliable, insecure or unsafe and in this respect your use of the Site and the Services and your reliance on the content (including any such third party information or material) and services linked to this website (including the payment and training services) is entirely at your own risk. Pharma Global will not have any responsibility for the conduct of any User of this Site or third party whose services are accessible via this Site and Pharma Global assume no liability for any lack of security, disclosure of data, mistakes, misstatements of law, defamation, libel, omissions, opinions, representations or anything else contained in any content or resulting from services appearing on or available via the Site and/or Services.

Pharma Global reserves the right but disclaim any obligation to monitor content from Users of this Site, or take any action to restrict any access to material displayed or distributed through this Site and/or the Services that violates this Agreement.

Eligibility and Conduct

Pharma Global Services are available only to any kind of Users with or without a medical and pharmacy qualification.

By using Pharma Global Services you agree to provide documentation to Pharma Global at any time to confirm your eligibility. Further, by registering and maintaining a Pharma Global account, you agree and acknowledge that you meet the following eligibility requirements: (i) you possess a mobile phone or a PC; (ii) you have a valid payment card on your or your company name; (iii) if / when it is requested, you confirm that you are licensed as pharmacists/doctor or you have medical/ pharmaceutical credentials or any medical/ pharmaceutical business or/ and studies.

Pharma Global reserves the right to refuse any person who does not meet the above eligibility requirements from using Pharma Global Services. In addition, Pharma Global may request to get a copy of your company’s trade license or/and a copy of your credentials or/and personal data.

Pharma Global may revoke your account and eligibility at any time at its sole discretion. You will not be able to use Pharma Global Services if you do not meet the aforementioned eligibility requirements and submit the requested documents or credentials.

If there are any changes to your qualification being or not medical / pharma profession / qualification, including but not limited to a suspension or revocation or your license being or not medical / pharma license, after your account has been approved, you must notify Pharma Global immediately.  

Failure to notify Pharma Global of any above mentioned changes may result in immediate and permanent suspension of your account.

You may not assign or otherwise transfer your account to any other person or entity. You may not authorize third parties to use your Account. In certain instances Pharma Global may require you to provide proof of identity to access or use Pharma Global Services, and you agree that you may be denied access or use of Pharma Global Services if you refuse to provide proof of identity.

Links to other websites

Pharma Global Site may contain links to other websites of interest owned or operated by others.

However, once you have used these links to leave Pharma Global site, you should note that Pharma Global is not responsible for their content and doesn’t have any control over those websites. Therefore, Pharma Global cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Agreement. You should exercise caution and look at the privacy statement and conditions applicable to the website in questions. Pharma Global inclusion of such links is for your information only and does not imply sponsorship, affiliation or endorsement of the linked site. Once you follow a link to another web site, you are subject to the terms of use for that web site.

Pharma Global will not sell, distribute or lease your personal information to third parties unless Pharma Global has your permission or is required by law to do so. Pharma Global may use your personal information to send you promotional information about third parties which they think you may find interesting.

Purposes of collection personal user information

The User's personal data can be used by the managed and operated of the site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com. for the following purposes:

Providing the User with access to the personalized resources of the Site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.

Establishing feedback with the User, including sending notifications, requests regarding the use of the Site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com., the provision of services, processing requests and applications from the User.

Confirmation of the accuracy and completeness of personal data provided by the User.

Creating an account for making purchases, if the User has agreed to create an account.

Notifications of the User of the Site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com about current online events.

Processing and receiving payments, challenging the payment.

Providing the User with effective customer and technical support in case of problems related to the use of the Site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.

Providing the User with his consent, special offers, information on prices, newsletters and other information on behalf of https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.or on behalf of partners https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.

Providing the User with access to the sites or services of partners https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.ru in order to receive products, updates and services.

Methods and terms of processing personal information

The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

The user agrees that the Site managed and operated has the right to transfer personal data to third parties, in particular, solely for the purpose of implementing the terms of the agreement drawn up on the Site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com.

The User's personal data can be transferred to the authorized bodies of state power of the United Arab Emirates only on the grounds and in the manner established by the legislation of the United Arab Emirates.

In case of loss or disclosure of personal data, the Site managed and operated informs the User about the loss or disclosure of personal data.

The site managed and operated takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

The site managed and operated, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

At your own risk

Should you choose to register for any training course or to make any payment or to otherwise disclose any of your personal details and/or credit card/bank details to any party (including the Third Party Payment Services Provider), or to enter into the payment terms, you do so entirely at your own risk (and subject to those terms you have agreed with third parties). Pharma Global encourages you to conduct your own due diligence and to make proper enquiries and obtain references and endorsements of such third parties from persons outside the Site.

In the event, that you decide to enter into the payment terms or Services and you are in any way unsatisfied with the services you receive thereunder, you must complain to the party with which you contracted.

If you wish to complain about this Site or the Services, please contact us, email [email protected] address: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Global Market Square, Al Maryah Island, Abu Dhabi, UAE; Tel: +971 504129683.

Protect your information

The security of your personal information is important to Pharma Global. Pharma Global follows generally accepted industry standards to protect the personal information submitted to them, both during transmission and once they have received it.

Considering the fact that the transmission of information via the internet is not totally secure, Pharma Global will do all necessary to protect your personal data. Pharma Global cannot guarantee the security of your data transmitted to or by their Site; any transmission is at your own risk. Once Pharma Global have received your information, they will use strict procedures and security features to prevent unauthorized access, but they cannot guarantee it.

Pharma Global will retain and use your information as necessary to comply with their legal obligations, resolve disputes, and enforce their rights and the rights of others.

Where Pharma Global have given you (or where you have chosen) a password that enables you to access certain parts of Pharma Global Site, you are responsible for keeping this password confidential. Pharma Global asks you not to share your password with anyone.

Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User.

Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.

Block personal data related to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects apply or request for the verification period, in case of revealing inaccurate personal data or illegal actions.

Cookies

A “cookie” is a piece of data stored on a User’s hard drive, containing information about the User. Pharma Global use cookies to distinguish you from other Users. This helps Pharma Global to provide you with a good experience when you use the Site and also allows Pharma Global to improve it.

The Pharma Global website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Pharma Global uses the following cookies:

  • Strictly necessary cookies
  • These are cookies that are required for the operation of Pharma Global website. They include, for example, cookies that enable you to log into secure areas of Pharma Global website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies
  • They allow Pharma Global to recognize and count the number of visitors and to see how visitors move around Pharma Global website when they are using it. This helps Pharma Global to improve the way their website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies
  • These are used to recognize you when you return to Pharma Global website. This enables Pharma Global to personalize their content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies
  • These cookies record your visit to Pharma Global website, the pages you have visited and the links you have followed. Pharma Global will use this information to make their website and the advertising displayed on it more relevant to your interests. Pharma Global may also share this information with third parties for this purpose.

Some of Pharma Global business partners or third party providers also use cookies on their Website. Pharma Global have no control over these cookies. You may choose not to accept cookies by setting your browser to refuse all cookies or to notify you each time a cookie is set. If you choose to refuse cookies, however, you may not be able to use all features of Pharma Global Site.

Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language and Internet browser type and version. We use this information to ensure that the services function properly.

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Site, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Site. We may also derive your approximate location from your IP address.

We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

We may use Flash Local Shared Objects (“Flash LSOs”) and other technologies to, among other things, collect and store information about your use of the Site. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including those used in connection with the Site.|

Payment

If you decide to register in a training / course or/and CPD training course via the Site, you will be leaving the Site and you will be directed to visit an internet payment gateway (hereinafter referred as the “Payment Gateway”), for the purposes of entering your payment information and completing the payment process.

You acknowledge and agree that the Payment Gateway is owned and operated by a third party (hereinafter referred as the “Third Party Payment Services Provider”), and that you may be subject to additional terms and conditions by and between you and the Third Party Payment Services Provider for the purposes of completing the payment transaction (hereinafter referred as the “Payment Terms”). You hereby acknowledge and agree that any Payment Terms are strictly between you and the Third Party Payment Services Provider, and that neither Pharma Global nor any affiliates shall in any way be responsible or liable for any breach of the Payment Gateway Terms by the Third Party Payment Services Provider.

You acknowledge and agree that, in accordance with the Terms of this Agreement, there are no exchanges, refunds and/or returns accepted for the purchase of Service. All sales are final. If you believe you have been charged by error, after completing a payment transaction on the Payment Gateway, you must contact Pharma Global at Tel: +971 504129683, E-mail address: [email protected] no later than 48 hours and Pharma Global will investigate accordingly. You acknowledge that your personal information and payment data may be transmitted and processed outside of the UAE by such third party payment services provider.

Disclaimer Regarding Payment

The Payment Gateway is managed and operated by the Third Party Payment Services Provider and not by Pharma Global. Accessing the Payment Gateway, you are leaving this website and you acknowledge and agree that the Third Party Payment Services Provider is solely responsible for any obligations with respect to processing, protecting, securing and transmitting your cardholder data and/or payment information. Therefore, by accessing the Payment Gateway, you acknowledge and agree that Pharma Global, and its affiliates shall not be responsible for any breach, disclosure and/or security incident involving your cardholder and/or payment data, and that your use of the payment gateway does not create any obligation, responsibility or contractual relationship between you and Pharma Global and its affiliates in relation to payment or any of your payment details.

You agree that neither Pharma Global nor any of its affiliates, employees, managers, directors and secretaries shall be responsible or liable for any breach of security and/or disclosure involving your cardholder and/or payment data.

Any claim, complaint and/or liability with respect to a breach of security and/or disclosure of cardholder data shall be solely between you and the Third Party Payment Services Provider. Pharma Global is not responsible for the security and/or privacy of cardholder or payment data that may be entered into, stored and/or communicated by the payment gateway.

The use of the Payment Gateway is entirely at your own risk and Pharma Global and its affiliates, employees, officers, managers, directors and secretaries will not be liable for any direct, indirect, incidental, special, exemplary, punitive or any other monetary or other damages, fines, fees, penalties or liabilities, nor for any loss or disclosure of data or loss or damage to reputation or goodwill whatsoever arising out of or relating to the use or operation of the Payment Gateway or any reliance thereon.

Intellectual Property Rights

The intellectual property in the Site, materials and e-learn belong to Pharma Global. You acknowledge that:
- all intellectual property rights used by or subsisting in the Site, materials and e-learn are, and shall remain, Pharma Global exclusive property;
- you have no rights in, or to, the Site, materials and e-learn other than to use it for the purposes of your studies;
- you will not at any time make any unauthorized use of, or copy, reproduce, modify, distribute, republish, display, post or transmit any aspect of the Site, materials or e-learn containing such intellectual property rights, nor authorize or permit any person to do so.

Children's privacy

The Site is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal data from person under the age of 18.

Disclaimer and waiver

This Site assumes no responsibility for information contained on this Site and disclaims all civil and criminal liability in respect of such information. In addition, none of the content in this Site will form any part of any contract or agreement between Pharma Global and any User.

Pharma Global excludes all civil and criminal liability in connection with any User browsing this Site and for the User using the information or downloading any materials from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

The information at this Site might include opinions or views, which, unless expressly stated otherwise, are not necessarily those of Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees who would have any potential liability or responsibility.

All content and information on the Site might be changed or updated without any notice. The Site might also make changes or improvements at any time, without any notice.

Pharma Global, its affiliates, directors, secretaries, officers and employees, shall not be liable for direct, indirect, incidental, special, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage, even if Pharma Global has been advised of the possibility of such damages.

Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees shall not be liable for any damages, liability or losses incurred by you arising out of: (i) your use of or reliance on Pharma Global services or your inability to access or use Pharma Global services; or (ii) any transaction or relationship between you and a third party, even if Pharma Global has been advised of the possibility of such damages.

Pharma Global, its affiliates, directors, secretaries, officers and employees shall not be liable for delay or failure in performance resulting from causes beyond Pharma Global’s reasonable control.

Pharma Global has no control over the conduct of other users of Pharma Global services, and disclaims all liability in this regard to the maximum extent permitted by applicable law.

Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees will not be liable for any loss or damage caused by any virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer, equipment, computer programs, data or other material due to your use of the Site or to your downloading of any content on the Site or on any other website linked to the Site (including the third party payment website) or by reason of any disclosure of such material or data by any third party (including the Third Party Payment Services Provider).

You agree to defend, indemnify and hold Pharma Global, and its affiliates, officers, directors, employees, secretaries, representatives, successors, assigns and agents, and their licensors, advertisers, suppliers, and operational service providers harmless from and against any and all claims, expenses, costs, actions, demands, liabilities, judgments, and settlements, including reasonable legal fees, resulting from or alleged to result from your use of this Site and/or the Services, and/or any violation of the terms of this Agreement.

Pharma Global reserves the right to assume the exclusive defense and control of any demand, claim or action arising in connection with the Site and/or Services. You agree to fully cooperate with Pharma Global in the defense of any such demand, claim, action and settlement or compromise negotiations, as requested by Pharma Global.

Neither Pharma Global nor any of its affiliates, officers, directors, employees, secretaries, representatives, successors, assigns assumes liability or responsibility for the content or Services supplied by you or any third parties nor for the content of websites for which Pharma Global provide links.

Pharma Global doesn’t provide any warranty, and disclaim all responsibility and liability for the timeliness, availability, security, quality of the Site, any related software, or other products, Services, information, documents or content obtained through the Site and/or the Services.

Pharma Global is not responsible for the accuracy or reliability of any information or content transmitted through the Site and/or Services. Pharma Global may, at any time, limit your use or discontinue the Site and/or Services entirely at their sole discretion.

Pharma Global does not guarantee that the Site, the Services or any content will be up to date, free from errors, inaccuracies or omissions or be fit for any purpose.

This Agreement excludes Pharma Global liability for any death or personal injury as a result of Pharma Global negligence or in any other way which is prohibited by applicable law.

Applicable Law

This Agreement and the use of the Site and Services is governed by and shall be construed in accordance with the laws of the United Arab Emirates and, where applicable, the Federal Laws of the UAE. Such laws will govern disclaimers and all the terms and conditions and this Agreement.

Pharma Global reserves the right to make changes to this Agreement, to the Site and the Services at any time. Any changes will be effective when we post the revised Terms and Conditions. This Terms and Conditions was last updated as of the effective date listed above. If the Terms and Conditions changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.

You hereby irrevocably submit to the jurisdiction of the Courts of the Emirate of Dubai in relation to all disputes relating to the Site, the Services and this Agreement.

If any provision of this Agreement is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Agreement.

Before going to court with a claim for disputes arising from the relationship between the User of the site https://pharma.global/ including its sites https://pharma.courses and https://pharmcourse.com. and the Site managed and operated, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.

If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the United Arab Emirates.

The current legislation of the United Arab Emirates applies to this Terms and Conditions and the relationship between the User and the Site managed and operated.

The Site is controlled and operated by us from the United Arab Emirates and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United Arab Emirates. Any information you provide to Pharma Global through use of the Site may be stored and processed, transferred between and accessed from the United Arab Emirates and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Pharma Global will handle your personal data in accordance with this Terms and Conditions regardless of where your personal data is stored/accessed.

INDIVIDUAL RIGHTS

If you would like to request to review, correct, or update personal data that you have provided to us, you may contact us as indicated in the Contact Us section. We will respond to your request consistent with applicable law United Arab Emirates. Please note that we may need to retain certain personal data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.

Notification of objectionable content

If you wish to object to any content or Services on the Site which are provided by Pharma Global, please do so immediately upon becoming aware of objectionable content/Services and in writing to: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, UAE, E-mail address [email protected] .

Please ensure you clearly identify the content/Services objected to and detailing the basis for your objection and the action(s) you request we take in relation to such content/Services, and provide your full contact details (name, address, mobile no, passport no) to enable us to discuss with you and act appropriately upon any such objection.

Pharma Global will attempt to investigate objections and, if appropriate, remove the relevant content/Services. However, as noted above, Pharma Global is not in any way liable for any Third Party Service Providers.

Notification of privacy policy changes

Pharma Global may update the Terms and Conditions at any time and without notice to reflect changes to their information practices or any relevant statute, regulations and/or policy.

Pharma Global encourage you to periodically review this page for the latest information on our privacy practices.

Your consent

By registering and using the Site you consent to the collection and use of the information described in this Agreement.

By accessing or using the Services, you acknowledge that you have read, understood, accepted and agreed to be bound by these Terms and Conditions. If you do not agree with the Terms and Conditions, you may not use the Services.

Contact

You can contact us by writing or email us at the address below:
Address: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, UAE.
E-mail address [email protected]

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